Who is The Cabinet Shop VA?
The Cabinet Shop VA is an eCommerce retailer specializing in high-quality RTA (Ready-to-Assemble) cabinets. We focus on providing affordable and durable cabinetry solutions for contractors, homeowners, and remodelers.
Are you affiliated with any other companies?
Yes, The Cabinet Shop VA is powered by Bryce Cabinetry, a trusted name in the cabinet industry known for delivering top-quality products and exceptional service.
Where is your company located?
We are based in Virginia, and our operations are managed through our online platform.
How long have you been in business?
The Cabinet Shop VA was established in 2025, with a focus on providing reliable and stylish RTA cabinetry to customers.
What are RTA cabinets?
RTA (Ready-to-Assemble) cabinets come flat-packed with all the necessary hardware and instructions for easy assembly.
Are your cabinets made of solid wood?
Our RTA cabinets are constructed with high-quality materials, including solid wood frames and plywood boxes for durability.
Do you offer custom cabinets?
No, we only offer stock RTA cabinets. If you’re looking for custom options, please visit our parent company, Bryce Cabinetry.
What cabinet styles do you offer?
We offer a variety of styles, including Shaker, modern, and traditional designs.
Are the cabinets soft-close?
Yes, all our cabinets come equipped with soft-close hinges and drawer glides.
Are assembly instructions included?
Yes, each order includes detailed assembly instructions.
How difficult is it to assemble the cabinets?
Our RTA cabinets are designed for easy assembly and come with step-by-step instructions.
Do I need special tools to assemble the cabinets?
Basic tools such as a screwdriver and a drill may be required.
Do you offer assembly services?
No, we do not provide assembly services. However, we recommend hiring a professional for larger projects.
What is your return policy?
We accept returns within 30 days of delivery for unused and unassembled items in their original packaging. A 20% restocking fee applies.
Do you offer exchanges?
We do not offer exchanges. If you need a different item, you’ll need to place a new order.
How do I initiate a return?
Contact our customer service team to request a return authorization.
Do you cover return shipping costs?
No, customers are responsible for return shipping costs.
How can I contact customer service?
You can reach us via email at support@thecabinetshopva.com or by calling our support line.
What are your customer service hours?
Our customer support team is available Monday through Friday, 9 AM - 5 PM EST.
How do I place an order?
You can place an order directly through our website by adding your desired cabinets to your cart and proceeding to checkout.
What payment methods do you accept?
We accept major credit cards, PayPal, Venmo, and other secure payment methods.
How long does shipping take?
Shipping typically takes 5-10 business days, depending on your location and order size.
How much does shipping cost?
Shipping rates vary based on the size of the order and destination. Costs will be calculated at checkout.
Do you offer local pickup?
Yes, we do offer local pickup at our parent company, Bryce Cabinetry, located in Chantilly, VA.
Do I need to create an account to place an order?
No, but creating an account allows you to track your orders and save your purchase history.
How can I check my order status?
You can check your order status by logging into your account or using the tracking link provided in your confirmation email.
Can I modify or cancel my order after placing it?
Orders can only be modified or canceled within 24 hours of purchase.
Do you offer bulk pricing or discounts for contractors?
Yes, we offer bulk pricing for contractors and wholesale customers. Contact us for more details.
Are assembly videos available for your cabinets?
Yes, we provide detailed assembly instructions, and video tutorials are available on our website for additional guidance.
Do you offer samples?
Yes, we currently do offer samples of our cabinetry lines. Please check out the sample doors section on our website.